Listening – THE way to build relationships

January 4th, 2010

Oft quoted is the phrase “two ears, one mouth, use in those proportions”. If you want to demonstrate you are really listening, then I would aim for something closer to 80:20. Ask a question and ……… pause. If you’ve just met them, then ask what they do and follow-up to show you are really paying attention. If most people are in the same position, they will flip the question back to you in a fairly short space of time and ask you.

Listening is an activity, not a spectator sport.

Click here for tips on Active Listening

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