Sue Cohen - Developing the BEST

Contact details:, 07971 400653, 020 8432 2725

Managing change

Much has been written about managing change, from the Kubler-Ross grief curve of the 1950s through to miriads of papers, books and training programmes.

For me, the key for many people is the emotional reactions, most of which Kubler-Ross discussed and are predictable, even though we all go through them at a different pace and with varying depths. The management challenge is how to anticipate, and therefore manage, this when running a department or a business.

In this video, I offer some thoughts on the overall process of managing change with some key pointers. As ever, if you would like to discuss this in more detail, then please contact me and I also welcome your thoughts, comments and challenges.


Workshops and Coaching programmes around Managing Change are bespoke and built around the individual and/or the organisation going through the change.

Sue will be happy to discuss this with you in more detail.