Listening – THE way to build relationships
Oft quoted is the phrase “two ears, one mouth, use in those proportions”. If you want to demonstrate you are really listening, then I would aim for something closer to 80:20. Ask a question and ……… pause. If you’ve just met them, then ask what they do and follow-up to show you are really paying attention. If most people are in the same position, they will flip the question back to you in a fairly short space of time and ask you.
Listening is an activity, not a spectator sport.
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