Sue Cohen - Developing the BEST

Contact details: sue@suecohen.co.uk, 07971 400653, 020 8432 2725
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Management skills training 

Management training covers a range of different skill areas involved in managing staff as individuals and as part of a team. Programmes are split into a number of modules, covering the following key areas:

  • Feedback, listening and communication with the team
  • Delegation and supervision
  • Coaching and mentoring
  • Annual appraisals and ongoing reviews

The majority of these programmes are run inhouse, with selected modules run as open courses, around specific industries and appropriate case studies. Sue's programmes are run in Hertfordshire, Central London and Greater London and can be arranged at other venues around the country.

 

Overview of workshops

The workshops are each designed around case studies and practical exercises. Over the course of the modules, supervisors and managers will develop their skills to manage day-to-day workloads, ongoing performance management and long-term appraisal and review.

 

These workshops will help those who supervise and manage staff build their people management skills in a practical and pragmatic manner, linking business objectives with staff development.

 

What will you learn?

During these workshops, you will:

  • Learn how to give feedback to colleagues and how to receive feedback effectively
  • Enhance listening and communication skills within teams
  • L
    earn which positive skills might inhibit delegation and supervision along with techniques to supervise and delegate work effectively
  • Gain understanding into personal motivators at work and how these vary
  • Learn key skills for effectively coaching colleagues
  • Understand the role of mentors at works
  • Learn how to make the most of annual appraisals and ongoing reviews to ensure individual business and development objectives tie in with the business and staff motivation is maintained at a high level

 

The workshops will include a variety of interactive exercises and case studies which will require you to be open and honest about your management style and your people management structures, processes and issues.

 

Open course or inhouse?

Whether you are interested in attending an open course in your area, or would like to discuss an in-house event, please contact sue@suecohen.co.uk, call 07971 400653, 020 8432 2725 or complete the boxes below

 
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Sue Cohen Ltd. Registered in England & Wales, Registration No: 6905126; FSB 2193501

  
 
Previous delegates on similar events have commented:
 
"I have suffered with a number of poor performing staff. I now feel more prepared to deal with issues as they arise, so the need for drastic action should reduce."
 
"I've shied away from coaching others, unless it was part of a very specific technical role. I feel more able to do this with non-technical skills."
 
"My staff always seemed to find annual appraisals a trial. With a simplified system and better trained managers, a number remarked that they felt more motivated, as well as understood their objectives and the business goals, far better than they had done before."