A

Ask questions and pay attention to the answer

C

Concentrate on the person in front of you

T

Two way conversation; listen and you will be listened to

I

Interest in others; show you are interested in them

V

Value them; maybe you don’t think their role and yours will be helpful to each other; but who else do you each know, who could be of help to each other?

E

Eye contact; nothing displays great listening better than positive, consistent eye contact

L

Listen and really hear what is being said

I

Impressions; how good is the first impression you make?

S

Summarise and clarify what is being said and Smile

T

Take notes, where possible (or shortly afterwards); just a note on the back of their business card may be enough

E

Enthusiasm for them and what they are saying

N

Nodding and listening noises

E

Ears open and paying attention

R

Respond and reply to what is being said / asked