What is developing the BEST?
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A to Z of people skills – Here
May 18th, 2012We spend a lot of time planning for the future, often by looking at what went wrong in the past. I wonder how much time we spend concentrating on the “here and now” and paying attention to what is going on around us? Just a thought ………
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A to Z of people skills – Giving
May 18th, 2012Here we are, up to G – Giving. This could mean a number of things, mostly it is about giving time where it is needed. I find a lot of business people are “too busy to …” and then finish the sentence with anything they seem to be avoiding such as training, networking or managing [...]
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A to Z of people skills – Feedback
May 2nd, 2012Those of you who know me won’t be too surprised that F is for feedback. Business relationships, particularly between colleagues and managers, can be enhanced so much by exchanging effective feedback. If you ask most people what would help them in their job, they often say things like “knowing more about how I’m doing”, “getting [...]
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A to Z of people skills – Effectiveness
April 23rd, 2012I said D is for Do it and Deliver; part of a response I received was to “make sure you / they are doing the right thing”. And that leads me nicely on to Effectiveness. There is a huge emphasis on efficiency in organisations – not too surprising when you consider that so many businesses [...]
Read more »Tags: business, colleagues, communication, customer, expectations, helpful, leadership, listening, management, marketing, messages, questions, relationships, service, teamwork, thank you, under promise | Posted in business, communication, projects | No Comments »